Shipping policy

Shipping Policy

Last Updated: July 18, 2026

Thank you for shopping with Dragon Detailors. We are committed to delivering your automotive detailing products safely and efficiently across India.

Order Processing

  • Orders are processed within 1–2 business days after successful payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • During festive seasons, promotional events, or high order volumes, processing may take slightly longer.

Once your order has been shipped, you will receive a confirmation email with tracking details.

Shipping Coverage

Dragon Detailors currently delivers across India.

At present, we do not offer international shipping. We plan to expand our delivery network in the future.

Estimated Delivery Time

Estimated delivery times are:

  • Metro Cities: 2–4 business days
  • Tier 2 & Tier 3 Cities: 3–7 business days
  • Remote Areas: 5–10 business days

Delivery times are estimates and may vary depending on courier availability, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

Shipping charges are calculated at checkout based on your order value, product weight, and delivery location.

We may offer free shipping on eligible orders during promotional campaigns or when a minimum order value is met. Any such offer will be clearly displayed on our website.

Order Tracking

Once your order has been dispatched, you will receive tracking information via email. You can use the tracking link provided to monitor your shipment until delivery.

If you do not receive your tracking information within 48 hours of placing your order, please contact our support team.

Delivery Attempts

Our courier partners will make delivery attempts according to their standard procedures.

If delivery cannot be completed due to an incorrect address, unavailable recipient, or failure to accept delivery, the order may be returned to us. Additional shipping charges may apply for re-dispatch.

Shipping Address

Customers are responsible for providing accurate shipping information.

Dragon Detailors is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping addresses provided during checkout.

Damaged or Missing Shipments

If your order arrives damaged, incomplete, or you receive the wrong product, please notify us within 48 hours of delivery by emailing dragon.detailors@gmail.com.

Please include:

  • Order number
  • Photos of the package
  • Photos of the product
  • A brief description of the issue

We will investigate the matter and arrange a replacement or refund where applicable.

Delays Beyond Our Control

While we strive to deliver every order on time, delays may occur due to circumstances beyond our control, including but not limited to:

  • Severe weather conditions
  • Natural disasters
  • Government restrictions
  • Transport disruptions
  • Courier network delays
  • Public holidays or festivals

Dragon Detailors is not liable for delivery delays caused by such events.

Contact Us

If you have any questions regarding shipping or delivery, please contact us.

Dragon Detailors

📧 Email: dragon.detailors@gmail.com

📞 Phone: +91 7056104800

📍 Address:
Shree Shyam Enterprises
Mahendergarh Road
Rewari, Haryana – 123401
India

🌐 Website: https://dragondetailors.com